Frequently Asked Questions
HELP ALONG THE CURRENT
About BlueCurrent
What is BlueCurrent?
BlueCurrent is an ocean-inspired brand bringing together original works, meaningful stories, exploration, and stewardship. We create for people who believe the ocean still has something to teach us.
What does “Live the Current” mean?
It is an invitation to remain curious, move with intention, and let what we discover shape how we care for the living world.
What are the six BlueCurrent collections?
Our works are organized into six currents: Sharks, Coral Reefs, Marine Wildlife, Ocean Explorer, Coastal Living, and Conservation.
Products and ordering
How are BlueCurrent products made?
Many BlueCurrent apparel products are produced to order by our fulfilment partners. This helps us offer a broad range of designs without holding unnecessary finished inventory. Product materials and specifications are shown on each product page.
How do I choose the right size?
Please consult the size information on the product page before ordering. Because sizing can vary between garment styles, measurements provide the most reliable guide.
Can I change or cancel an order?
Contact us as soon as possible using the Contact page. Because made-to-order items can enter production quickly, changes or cancellations cannot be guaranteed once fulfilment has begun.
Which currency will I be charged in?
The currency presented during checkout is the currency that applies to your order. Your bank or card provider may apply its own conversion or international transaction charges.
Shipping and delivery
When will my order ship?
Made-to-order products require production time before shipment. Delivery estimates shown at checkout or in your order confirmation combine production and carrier transit estimates and are not guarantees.
Will I receive tracking?
When tracking is available, it will be sent to the email address used at checkout after the carrier receives the shipment.
Could duties or import charges apply?
International orders may be subject to customs duties, taxes, or import charges determined by the destination country. Unless checkout states otherwise, these charges are the customer’s responsibility.
Returns and order problems
What if my order arrives damaged, defective, or incorrect?
Please contact us promptly with your order number and clear photographs of the item and packaging. We will review the issue and work toward an appropriate resolution.
Where can I read the return policy?
The complete and current Refund Policy is available through the policy links in the footer. Please review it before initiating a return.
Fellowship and stewardship
What is the BlueCurrent Fellowship?
The Fellowship is our community of ocean-minded people. Members receive Journal stories, conservation perspectives, new-work announcements, and thoughtful dispatches from the current.
Are all BlueCurrent products sustainable?
We do not apply broad sustainability claims to every product. Materials, manufacturing, and fulfilment vary, so we describe products individually and continue evaluating where our choices can improve.
Still have a question? Use the Contact page and we will help you find your heading.